Every computer connected to the Internet is provided with a domain name and an IP Address. When a visitor requests a web page from within the website, our servers automatically identify and log the HTTP request that is made.
This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows: the IP address of the site that may have referred you; your IP address; the web page that you may have linked to us from, if any; the product identifier for version and make of browser (e.g. Internet Explorer 10); the operating system platform that you may be running (e.g. Macintosh or Windows); search words or terms that are passed from a search engine (e.g. Google or Yahoo).
We have found it advantageous to examine visitor traffic so that we can ensure maximum compatibility for the various browsers and operating systems that visit our site. By analysing visitation patterns, referring URLs and search engine terms, we can strategically enhance our exposure across the Internet.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services so they can be made easier to use
- analysing anonymous data to help us understand how people interact with our website so we can make it better
Learn how to remove cookies set on your device
Third party cookies
We use a number of suppliers who may also set cookies on their websites’ on its behalf. Our website does not control the dissemination of these cookies. You should check the third party websites for more information about these.
What information do we request from you and how do we use it?
The personal data you have provided, we have collected from you, includes:
- name, institutional / business address
- contact details, including telephone numbers and email address
- financial information, including credit/debit card details (although we do not retain complete payment card information)
- purchasing activity and history of transactions with us
We may also request your email address or mailing address for the purposes of conducting a survey, inviting you to events, to add you to our direct-marketing mailing list, to undertake a contract of sale with you / your institution or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.
We consider that it is within our and your legitimate interests to send you information about our products and services for marketing purposes, where you have previously been a customer of Cambridge NeuroTech, or have indicated an interest in the products provided by us, or you may have a professional interest in the company and products we provide. We may send you marketing about our products and services by post, telephone, email and through digital channels. Digital channels includes social media and similar such digital marketing channels. We may upload and match the personal data you provide to us with the data you provide to social media and similar such digital marketing channels. This allows us to improve our knowledge of you and, in return, serve you with relevant marketing messages. You can object to receiving marketing from us at any time. Please provide your request and details via emailing us directly (email@example.com) or follow the unsubscribe link in our marketing emails.
Under the Data Protection Act 1998 you have the following rights:
- to obtain access to, and copies of, the personal information that we hold about you;
- to require that we cease processing your personal information if the processing is causing you damage or distress; and
- to require us not to send you marketing communications.
Once the GDPR comes into force on 25 May 2018, you will also have the following rights:
- to require us to erase your personal information;
- to require us to restrict or object to our data processing activities;
- to receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal information to another data controller; and
- to require us to correct the personal information we hold about you if it is incorrect.
Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply. If you are not satisfied with how we are processing your personal information, you can make a complaint to the Information Commissioner. You can find out more about your rights under data protection legislation from the Information Commissioner's Office website: www.ico.org.uk.
We enforce a strict ‘Anti-Spam’ policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent.
In addition, we will not send you email that you have not agreed to receive. If you are a member of our mailing list, you may be contacted with announcements, news, portfolio additions, and new products or services.
With each email sent, you have the option of ‘unsubscribing’ from our mailing list at any time, thereby disabling any further such email communication from being sent. If you wish to have specific communications with a member of staff, you will be required to provide specific information that will be routed to the appropriate contact.
We will only disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary. We will not sell or rent your information to Third Parties.
We use all reasonable precautions to keep the information disclosed to us secure. We reserves the right to transfer information in connection with the sale of all or part of our capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information.